The Natural Stone and Tile Co. Guarantee

 

Why choose us.
·        Competitive Price, Uncompromised Quality
·        Personalized Service
·        On-time Delivery
·        Quality Assured
·        Satisfaction Guaranteed
·        24-hour Replacement
 
Competitive Price, Uncompromised Quality
Our products are sourced directly from the manufacturers, there by bringing authentic products to our customers atunmatched prices. Our extensive portfolio of wall and floor tiles are handpicked from production sources all over the world by our specialized team. Our experts routinely visit quarries, factories, and production facilities, inorder to bring to you the best quality tiles at the best prices. We only partner with carefully selected manufacturers whose products are subjected to stringent quality checks by our inspecting team. Our practice of direct inspection, verification, and procurement, eliminates intermediaries and there by ensures that quality products reach our customers at unbeatable prices.

In an arena over run by middlemen peddling substandard and counterfeit tiles at inflated rates, we are an upstanding business entity committed to bringing genuine products at the right prices for our customers. Our integrity is unquestionable and we function with impeccable integrity. This ethos is the founding principle of our business.
 
PersonalizedService
Our services aren’t limited to providing our customers with top-notch products at lowest prices. At ‘The Natural Stone & Tile Co’, we value each customer and offer personalized service on a consistent basis. Our services are constructed around providing each customer with a personalised service. We have a dedicated and devotedservice team that focuses on understand each customer’s requirements so as toprovide them with products that best match their requirements and expectations.We make it a point to actively engage with each customer, understand their special needs, and provide individual solutions that fulfil each customer’s unique needs.
 
On-time delivery
We guarantee next day delivery without cutting corners (extra charges may apply). Upon receiving an order, we make it a priority to deliver the consignment within 24 hours. We pride ourselves in ensuring prompt delivery and in keeping the customer updated aboutthe status of their order in a proactive manner. Our logistics service guarantees delivery on time, every time.
 
Quality Assurance
For us, 99.9% is not good enough. Our goal is to ensure 100% client satisfaction in every aspect of our interaction with our customers. We eagerly work with our customers until theyare 100% satisfied with every dimension of our service, be it the quality of our tiles, personalized service, or timely delivery of orders. We take great pride in our work and we consider each order special.
 
Satisfaction Guaranteed
Our tiles are guaranteed to lasta lifetime; just like our relationship with our customers!

As flooring experts, we understand the value of a well-furnished home. We offer a variety of elegant yet affordable wall and floor tiles that can suit any pocket, without compromising quality. Our products are guaranteed to be durable, tough and long-lasting. With product manufacturing practices that ensure quality controlin every phase – right from selection of materials to manufacturing and further beyond to packaging and delivery, our management approach focuses on long-term success through customer satisfaction earned by delivering quality products on time. The stringent standards we adhere to make sure that our wall and floor tiles are the best in class. Our tiles are built to last, just like our relationship with you.
 
24-hour Replacement
We provide best in class products and services that surpass customer expectations. We invite you to call us with any questions and/or concerns. Our promise is to promptly address your concerns and remedy any situation in a timely fashion. We aim to replace any wrong ordefective product within 24 hours.

 

 OUR PROMISE

 


You should never have to choose between bestquality and incredible value - we promise to give you both as standard. OurPrices are regularly checked against our competitors and other retailers, so wewouldn't expect a lower price for the same product, sold with same condition,with the same quality, to be found anywhere. Don't be fooled by cheapimitation of quality products.

 
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